All Systems Operational

Uptime over the past 90 days. View historical uptime.
API Operational
90 days ago
99.99 % uptime
Today
ICEcash Operational
90 days ago
100.0 % uptime
Today
ICEcash ? Operational
90 days ago
100.0 % uptime
Today
(3rd party) Payconiq ? Operational
(3rd party) SumUp ? Operational
ICEclock Operational
90 days ago
100.0 % uptime
Today
ICEclock Operational
90 days ago
100.0 % uptime
Today
(3rd party) Strobbo ? Operational
ICEcloud Operational
90 days ago
99.82 % uptime
Today
ICEcloud ? Operational
90 days ago
99.82 % uptime
Today
ICEguard Operational
90 days ago
100.0 % uptime
Today
ICEguard Operational
90 days ago
100.0 % uptime
Today
(3rd party) Lightspeed ? Operational
ICEshop Operational
90 days ago
100.0 % uptime
Today
ICEshop Operational
90 days ago
100.0 % uptime
Today
(3rd party) Mollie ? Operational
ICEtruck Operational
90 days ago
100.0 % uptime
Today
ICEtruck ? Operational
90 days ago
100.0 % uptime
Today
ICEtruck Service ? Operational
90 days ago
100.0 % uptime
Today
ICEtruck Enduser ? Operational
90 days ago
100.0 % uptime
Today
3rd party integration ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Apr 26, 2025

No incidents reported today.

Apr 25, 2025

No incidents reported.

Apr 24, 2025

No incidents reported.

Apr 23, 2025

No incidents reported.

Apr 22, 2025

No incidents reported.

Apr 21, 2025

No incidents reported.

Apr 20, 2025

No incidents reported.

Apr 19, 2025

No incidents reported.

Apr 18, 2025
Timezone + Connectivity issue
Resolved - This incident has been resolved.
Apr 18, 20:00 CEST
Monitoring - - timezone: identified and fix will be implemented. All reservations from today will show 2 hours too late, so we will manually update them today.
- orange 4g dns: fix implemented by using a different prive dns server : dns.google . This avoids using the orange 4g dns servers.
Apr 18, 12:49 CEST
Identified - We are experience 2 behaviours which we are fixing right now
- time zone is 2 hours off for new reservations
- orange 4g is not connecting to the new server on all tablets
Apr 18, 12:22 CEST
Front End webserver down
Resolved - This incident has been resolved.
Apr 18, 08:18 CEST
Update - The backup is completed. We are checking the systems to see if everything has recovered successfully.
Apr 18, 07:44 CEST
Update - The new server is up and running. We are restoring backups and bringing all websites back up one by one.
Apr 17, 23:39 CEST
Update - A few systemfiles of the front-end server got corrupted. We were only able to repair a part of the system. We are creating a new server and recovering backups this night to avoid problems in the near future. There will be no loss of data, the data is secured on separate servers with duplicates in another datacenter.
Apr 17, 21:44 CEST
Update - The applications on the tablets are live. Icecloud.be is still down but we are keeping this state until the ice cream vans end their day shift. We'll continue working after 22:00.
Apr 17, 19:36 CEST
Monitoring - In some regions the apps are live again.
Apr 17, 19:23 CEST
Investigating - The front end webserver is down.
Apr 17, 19:17 CEST
Apr 17, 2025
Apr 16, 2025

No incidents reported.

Apr 15, 2025

No incidents reported.

Apr 14, 2025

No incidents reported.

Apr 13, 2025

No incidents reported.

Apr 12, 2025

No incidents reported.

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